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Real Pond Work and Customer Reviews

A portfolio of genuine pond cleaning, maintenance, filtration, repair, building and fibreglassing work completed by That Pond Guy.

Stephen’s Faversham pond with fish and water returning after cleaning

Garden pond cleaning in Faversham, Kent

2026-10-27T03:50:01+00:00

The work carried out on my pond was very good. It was done efficiently. My fish were saved and perfectly healthy afterwards. There was minimal damage to the rest of the garden. The worker who did the work was very nice and pleasant.

Stephen — Faversham, Kent
Checkatrade review, 9 June 2026
Fish back in Sharon’s Orpington pond during the final May renovation visit

Pond renovation in Orpington, Kent

2026-10-27T03:50:50+00:00

I would highly recommend The Pond Guy, We had 3 teams all were polite, professional and extremely careful to tidy up after their finish the job Our pond of 25 years, looks new and now does not leak Great work, 5 stars

Sharon — Orpington, Kent
Checkatrade review, 25 May 2026
Sara’s garden pond in London with fish, a water lily and existing stones reused around the edge

Garden pond renovation in London

2026-10-27T03:51:10+00:00

Matt and the whole team at That Pond Guy have been amazing. I'm a first time owner of a pond that I didn't create, so was having to do a lot of quick learning. They tried to keep what we had and be careful not to do anything that wasn't necessary. Natalie worked so hard and efficiently each time and really held my hand to ensure I understood how to maintain the pump and look after the fish once the work was done. She also helped make it look gorgeous reusing stones and things that were already there. I love my pond and am so glad to have the team there to help maintain it.

Sara — London
Checkatrade review, 3 September 2026
Fish and repotted water lily baskets in Sandra’s Folkestone pond during cleaning

Pond cleaning and water lily care in Folkestone, Kent

2026-10-27T03:51:22+00:00

Wow what an amazing job Natalie did on our pond It looked like peasoup and the fish had all but dissapeared The water lillies had taken over and we just felt like giving up and filling the pond in Natalie arrived and four hours later we had a crystal clear pond with just a couple of baskets of water lillies and our fish swimming around with a new lease of life Highly recommend this company you will not be dissapointed

Sandra — Folkestone, Kent
Checkatrade review, 30 May 2026
New liner and repotted plants in Richard’s Sevenoaks pond with the waterfall running

Pond relining and waterfall renovation in Sevenoaks, Kent

2026-10-27T03:55:18+00:00

We had our pond brought back to life by That Pond Guy. The pond was relined and the waterfall fibreglassed to make it usable again. The team also installed a new pump and UV filter. The work was extremely high standard and the team were very professional. They moved all our fish with care and repotted all the plants before reinstating the pond. Strongly recommend.

Richard — Sevenoaks, Kent
Checkatrade review, 10 July 2026
Madeleine’s large planted garden pond in Forest Row with pools and a waterfall

Large pond renovation in Forest Row, East Sussex

2026-10-27T05:03:49+00:00

Matt & his team have transformed my pond from a rather neglected eyesore to the envy of all my friends! It’s a very large pond & entailed 2-3 weeks of hard work, not least by Nathalie, who was a force of nature! It was clear from the start that it wasn’t just a job of work - she took a personal interest & the result reflects that. I would not hesitate to recommend Matt & his team for their expertise, hard work & enthusiasm. Thankyou for making my pond something to be proud of!

Madeleine — Forest Row, East Sussex
Checkatrade review, 24 August 2026
Linda’s Ramsgate pond with low water and cleaning equipment during our visit

Pond cleaning and new filtration in Ramsgate, Kent

2026-10-27T03:55:45+00:00

Our pond was in a very poor condition when I contacted That Pond Guy during the bank holiday weekend early May. I was pleasantly surprised when Matt contacted me the same day with a full breakdown of costs and recommendations. Apart from a complete empty, clean and refill, we really needed a new pump and filter. Fast forward to Ashley arriving just over a week later who worked really hard in heavy rain showers to complete the work. He was professional and friendly and left the pond and surrounding area clean and tidy. I am delighted with the results and would definitely use them again.

Linda — Ramsgate, Kent
Checkatrade review, 18 May 2026
Gary’s renovated Sidcup pond with fish and water lilies returned and new filtration beside it

Pond renovation and new filtration in Sidcup, Kent

2026-10-27T03:56:12+00:00

The team from That Pond Guy were excellent. A really friendly team who worked hard to achieve a superb result. The work involved emptying and cleaning our pond, relining with fibreglass and installing a new pond filter. They took very good care of the fish and always left the pond/garden clean and tidy.

Gary — Sidcup, Kent
Checkatrade review, 15 June 2026
Black fibreglass lining around viewing windows in Erol’s empty pond in London

Pond fibreglassing in London

2026-10-27T03:56:24+00:00

Would highly recommend using that Ond Guy, Matt was very helpful and his guys did a great drop fiber glassing my pond, we had to re-schedule a number of times due to the bad weather but as soon as it changed Matt got it done straight away., great job mate👍

Erol — London
Checkatrade review, 5 March 2026
Black fibreglass finish in Daniel’s Ascot pond beneath a timber bridge during the refurbishment

Pond fibreglassing in Ascot, Berkshire

2026-10-27T03:56:36+00:00

I had a great experience with That Pond Guy from start to finish. They were incredibly responsive to my initial enquiry, gave me the most competitive quote, and were able to come on site within a week. The team were professional, friendly, and clearly took pride in their work. They worked really hard and the finished result was excellent. I am absolutely delighted with the refurbishment and would not hesitate to recommend them to anyone looking for a reliable pond specialist.

Daniel — Ascot, Berkshire
Checkatrade review, 19 April 2026
Barbara’s two stone-edged garden ponds with fish and a connecting waterfall channel

Cleaning two garden ponds in Ashford, Kent

2026-10-27T03:56:48+00:00

Many many thanks to That Pond Guy and his team for restoring our garden ponds back to normal. They made an excellent job of cleaning both out and at last we can see the fish again. They were so efficient, neat and tidy in what they did for us. I would thoroughly recommend this Company and I will certainly be using them again in the future.

Barbara — Ashford, Kent
Checkatrade review, 5 July 2026
New black fibreglass finish in Antonia’s empty curved garden pond in Rochester

Pond fibreglassing in Rochester, Kent

2026-10-27T03:57:00+00:00

Pond fibreglassed. And so much wise advice beforehand. So knowledgeable and helpful. Absolutely excellent service.

Antonia — Rochester, Kent
Checkatrade review, 2 October 2026
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