Real Pond Work and Customer Reviews

Natalie, Bill and Ash attended my home to maintain a rather sad looking pond. I wish I had taken before photos because they transformed it. They needed to clean the whole pond, install a new pump and filter and add lilies! The team were brilliant. They were so clean and tidy and nothing was too much trouble for them. Thank you for your hard work and look forward to seeing you moving forward for maintenance.

I initially spoke to Matt on the phone and sent him photos of the existing pond and it was decided that I needed a new pond liner as mine was leaking although I was given the choice of having fibreglass.
A few weeks later, Natalie and Tyrone came round to reline the pond. They were both very professional and knowledgeable They did an excellent job.
Existing stones were used to anchor down the liner and I chose to finish the landscaping and add extra rocks in my own time.
I would definitely recommend this company

We have had this company visit us twice. Once for a thorough pond clean and again to upgrade our pump and filtration system. All work was carried out quickly and professionally. Members of staff were great and gave us good advice. Will definitely use them if we need to.

From the beginning to end they provided excellent service. I would recommend using them.

All work completed to a high standard and after sales service was excellent. Would recommend this company

My first time using That Pond Guy, and I've now got a regular date in my calendar set...Matt came himself with two staff, to ensure my appointment was kept when his other staff were overrunning. The pond was ready for their attention as the water lily was an absolute beast, needing a huge amount of cutting back - all done within 90 mins, pond restored and looking good. Thanks guys!

Our overall experience with that pond guy company was great. The young lads worked really hard and the other team members were 100% confident in their abilities to give us a lovely pond which they did. I would recommend this company to anybody who is considering having a pond built or maintenance for an existing pond, the knowledge and experience they have is invaluable. We went on Matts recommendation for a Burtons Drum Filter for low maintenance, we also felt the the price was justified for the preparation and work carried out it wasn’t cheap but worth it for what we had done.Really pleased

Full pond build with viewing windows. Harvey and his team did an excellent job and were happy to explain everything as they went along. It was a full on build, foundations,drainage and electrics but all executed in a professional manner. Would highly recommend.

We inherited a large pond which had significant leaking from the various pipes and connectors and was dirty. Unable to resolve leaks despite much effort so reached out to Matt. Based on photos he was able to provide a fair quote for the cleaning of the pond and replumbing of the pipes + fitting new UV. On the day the team worked quickly and effectively, handling fish with care and answering any questions. Based on expertise we now also have a pump much more suited to the filter and know what maintenance needs doing. Pipes plumbed great. Thoroughly recommended this company for any pond needs.

Matt was very helpful in advising me as to what to do with my leaking pond. He replied promptly to any queries I had. His quote was very reasonable. Natalie and Bill did a great job on my pond. They worked very hard and left everywhere clean and tidy. They were a pleasure to have around. Matt then followed up to check if I was happy with the work done on my pond. I am very pleased with the service .

Matt’s team came to install a new liner and moved my fish into their holding pond. Unfortunately, not only had next doors tree roots penetrated the old liner, it had also broken one side of the pond wall. I had another smaller filter which they moved and hooked up to the holding pond, also an air filter. Matt then arranged his builders to attend a few days later to get rid of the tree roots and rebuild the wall. His previous team then came back to install the liner and return the fish. They were all easy to get along with which really made the rebuild a pleasure. Top marks Matt & his team.

We were very pleased with the pond cleaning service we received today The murky pond was sparkling clean when Natalie and Ash were finished, They are a lovely couple very professional and efficient,would certainly recommend them.Matt was very helpful and kept in touch with us with our enquiries.