Trusted Pond Specialists Reviewed by Hundreds of Customers
At That Pond Guy, we’re incredibly proud of the reputation we’ve built since launching in 2021. As an independent family run pond specialist, our business has grown through recommendations, repeat customers and consistently delivering high quality workmanship.
Whether we’re carrying out a routine pond clean, installing a new filtration system, constructing a bespoke koi pond or supplying pond equipment through our online store, our aim is always the same: to provide honest advice, reliable service and professional results.
Today, we’re proud to have earned over 400 five star reviews and established ourselves as one of the UK’s most highly rated and reviewed pond companies.
As a Which? Trusted Trader and Kent Trading Standards Checked business, customer satisfaction remains at the heart of everything we do.
Read Our Reviews
We actively collect customer feedback across a number of trusted review platforms. We encourage all customers to leave honest feedback following their experience with us.
You can read our reviews on:
No matter which platform you choose, you’ll find genuine reviews from customers who have trusted us with their ponds, lakes and water features.
Why Customers Choose That Pond Guy
- Over 400 Five Star Reviews
- Which? Trusted Trader
- Kent Trading Standards Checked
- Independent Family Run Business
- Pond Equipment Delivered Nationwide
- Professional Pond Services Across South East England
- British Grown Pond Plants
- Experienced Pond Cleaning, Maintenance and Construction Teams
Real Customer Experiences
From small wildlife ponds and garden ponds through to large koi ponds, commercial water features and lakes, we’ve helped hundreds of customers improve and enjoy their ponds.
Below you’ll find a selection of genuine customer reviews together with examples of completed projects, pond transformations and before and after photographs showcasing the work carried out by our team.
Looking for a Pond Specialist?
Whether you need professional pond cleaning, ongoing pond maintenance, pond fibreglassing, filtration upgrades, lake management, a complete pond build or quality pond equipment delivered throughout the UK, we’d be delighted to help.
Popular Services
- Pond Cleaning
- Pond Maintenance
- Pond Fibreglassing
- Koi Pond Building
- Pond Equipment & Upgrades
- Large Pond & Lake Services
For advice, quotations or general enquiries, please get in touch with our team.
What Our Customers Say:
That Pond Guy is very professional and committed in locking dates properly, responding reliably and the whole experience really made us relaxed. We have a tricky 40 year old fish pond and he was very hands on and skilled in managing the entire task. Took the fish and vaccumed the dirty water out removed ALL the algae with hands and vacuum under stones were crystal clear, cleaned filters and added clean water and fish safely back in. Will definitely get him again next time. Also left behind for us treatment to use every month. An exceptional service carried out very professionally and skilfully.
Zahra - Rainham, Kent
Checkatrade review, 11 May 2022-
Top work carried out to a meticulous standard with care and attention to detail, happy to answer my many curious questions and deal with me in an honest and sincere way. Would have him back no problems
Si - Meopham, Kent
Checkatrade review, 4 May 2022 -
We were so pleased that we picked "That Pond Guy" to do our pond. We were extremely happy with the service carried out, the care Matt took with our Koi was excellent, would be happy to recommend Matt "That Pond Guy" to anyone.
Robert - Chatham, Kent
Checkatrade review, 26 April 2022 
Friendy and prompt service. Explained everything we needed to know for new pond set up and always there to answer questions if needed.
Wendy - Crawley, West Sussex
Checkatrade review, 19 April 2022-
The service provided by Matt was excellent. He is reliable, friendly and extremely knowledgeable. He did a great job of cleaning my pond and installing a new pond pump and filter. I would highly recommended him and his team.
Claire - Bexley, London
Checkatrade review, 12 April 2022 
Matt was very friendly and helpful throughout. His work was good and he left the garden clean and tidy. I'd highly recommend him.
Anna - Orpington, London
Checkatrade review, 3 April 2022-
Matt ‘That Pond Guy’ undertook a full drain and clean of our large pond, providing a uv bulb change, as well as a filter clean. My husband are I are pond amateurs and Matt educated us regarding our fish and how to maintain the pond. His service was both friendly and informative - we throughly recommend him!
Kavita - Billericay, Essex
Checkatrade review, 2 April 2022 -
I had the pleasure of my pond being cleaned, weed removed , filtration systems checked and advice given
Peter - Vigo Village, Kent
Checkatrade review, 29 March 2022 
Matt did a great job installing a pond filtration system for a 12,500 litre pond. This included Evolution K+Advanced Filter and evoUV tubes, Oase SwimSkim plus all pipe work. Very neat job. Matt's communications throughout was great, and he came up with a design that suited the available space.
Adam - Bexleyheath, London
Checkatrade review, 14 March 2022-
Brilliant service at a very reasonable price. Highly recommended.
Paul - Staplehurst, Kent
Checkatrade review, 1 March 2022 -
We recently moved into a new home which had an enormous pond. The pond was completely overgrown, dirty and generally an eyesore. Matt transformed the pond and now it’s a feature of our garden which we can sit and enjoy. At all times he’s been friendly, polite and responsive. He did the job within 2 weeks of us originally getting in touch despite high demand. Would definitely recommend and we will ask him to do regular health checks to keep it in good condition.
James - Gravesend, Kent
Checkatrade review, 19 January 2022 -
Matt did an excellent job in the most agreeable manner. He had to lift turf and dig a trench to install the piping after the work was completed it was hard to detect any disturbance to the lawn. The job was completed in an efficient and timely manner and we have no hesitation in recommending Matt as that great pond guy.
Philip - Meopham, Kent
Checkatrade review, 11 January 2022 
“Matt did a good job and we are pleased with the end result. Will definitely call him again!”
Ramesh, Sevenoaks. 2022
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Excellent work, very neat and tidy keeping me informed at all stages plus how to care for the fish in the pond. Very good service
Margaret - Gravesend, Kent
Checkatrade review, 30 December 2021 -
He was very pleasant, he did the work very well and I was quite pleased.
Margaret - Gravesend, Kent
Checkatrade review, 17 December 2021 -
All done. Very professional
Abraham - Bearsted, Kent
Checkatrade review, 10 December 2021 -
We’re very pleased with the work that Matt did for us. He was punctual, hard working and knowledgeable. He cleaned the waterfall and emptied and cleaned out our pond very efficiently. He cut our overgrown plants down to size and gave us very good advice on how to look after them. It’s lovely to see our fish again and to now know how many are there. We recommend Matt for any pond work that you have.
Jill - River, Dover, Kent
Checkatrade review, 8 December 2021 -
My pond was in desperate need of maintenance due to debris and silt. Contacted Matt who advised a good clean and a filter replacement. He came yesterday completed the work to a brilliant standard, was highly knowledgeable and gave me some great advice.He is very professional and a pleasure to have carrying out such awkward work and I would highly recommend him to anyone contemplating any pond works.
John - Weavering, Maidstone, Kent
Checkatrade review, 3 December 2021 
“Matt was a pleasure to deal with and did a great job cleaning the pond. He was very knowledgeable and went the extra mile to make sure the pond was looking in tip top shape. Would highly recommend.”
Amit, London. Checkatrade review, 16 November 2021
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“Very pleased with work and the way in which it was organised with us and carried out. Matt seemed to really care about our fish, gave us lots of advice and ensured we were completely happy with the job. We would certainly recommend Matt and would be very happy to have work carried out by him again.”
Jackie, Chatham. Checkatrade review, 8 November 2021
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“Matt did a great job, our very old fish survived the transfer and now have a very clean pond to swim in! Matt also helped with a very old water feature that he discovered when cleaning and it now looks amazing!”
Ben, London. Checkatrade review, 6 November 2021
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“Thanks Matt for the brilliant job today. It seems the fish are smiling. Turned up on time, worked steadily and advised where needed. Left site clean and tidy. Worth every penny.”
Jeff, Kingsnorth. Checkatrade review, 5 November 2021
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“Work went well old pond cleared fish placed in portable pond ..sides extened ..fibreglass applied..new filter system fitted ..all started up checked for leaks and shown how to use...”
Steve, Rainham. Checkatrade review, 31 October 2021
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“Matt was very professional and informative about our needs to the pond. The work carried out was completed most efficiently and to a top standard. We would highly recommend using That Pond Guy.”
Terry, Paddock Wood. Checkatrade review, 24 October 2021
