Trusted Pond Specialists Reviewed by Hundreds of Customers
At That Pond Guy, we’re incredibly proud of the reputation we’ve built since launching in 2021. As an independent family run pond specialist, our business has grown through recommendations, repeat customers and consistently delivering high quality workmanship.
Whether we’re carrying out a routine pond clean, installing a new filtration system, constructing a bespoke koi pond or supplying pond equipment through our online store, our aim is always the same: to provide honest advice, reliable service and professional results.
Today, we’re proud to have earned over 400 five star reviews and established ourselves as one of the UK’s most highly rated and reviewed pond companies.
As a Which? Trusted Trader and Kent Trading Standards Checked business, customer satisfaction remains at the heart of everything we do.
Read Our Reviews
We actively collect customer feedback across a number of trusted review platforms. We encourage all customers to leave honest feedback following their experience with us.
You can read our reviews on:
No matter which platform you choose, you’ll find genuine reviews from customers who have trusted us with their ponds, lakes and water features.
Why Customers Choose That Pond Guy
- Over 400 Five Star Reviews
- Which? Trusted Trader
- Kent Trading Standards Checked
- Independent Family Run Business
- Pond Equipment Delivered Nationwide
- Professional Pond Services Across South East England
- British Grown Pond Plants
- Experienced Pond Cleaning, Maintenance and Construction Teams
Real Customer Experiences
From small wildlife ponds and garden ponds through to large koi ponds, commercial water features and lakes, we’ve helped hundreds of customers improve and enjoy their ponds.
Below you’ll find a selection of genuine customer reviews together with examples of completed projects, pond transformations and before and after photographs showcasing the work carried out by our team.
Looking for a Pond Specialist?
Whether you need professional pond cleaning, ongoing pond maintenance, pond fibreglassing, filtration upgrades, lake management, a complete pond build or quality pond equipment delivered throughout the UK, we’d be delighted to help.
Popular Services
- Pond Cleaning
- Pond Maintenance
- Pond Fibreglassing
- Koi Pond Building
- Pond Equipment & Upgrades
- Large Pond & Lake Services
For advice, quotations or general enquiries, please get in touch with our team.
What Our Customers Say:
“Lovely job. Neat and professional undertaken with good humour and clear knowledge. Will definitely use Matt the Pond Man again."
Sally, Whitstable. Checkatrade review, 19 October 2021
“Matthew is confidant and really knows his stuff. He is innovative and always finds a solution when unexpected problems arise. We have asked Matthew to maintain our other ponds as a consequence.”
Jane, Teynham. Checkatrade review, 4 October 2021
Matt is friendly, clearly knows what he’s doing and did a fab job! Very happy.
Caroline - West Kingsdown, Kent
Checkatrade review, 29 September 2021
“Matt was FANTASTIC from the initial consultation to the completion of the installation of a new filter system. Our pond was struggling to stay clean and with Matts advise and expertise we now have a crystal clear pond. I can’t recommend Matt highly enough, professional, extremely knowledgeable, value for money and a really great person! We have put in place a maintenance plan with Matt as we wouldn’t want anyone else maintaining the pond THANK YOU Matt!”
Jane, Sanderstead. Checkatrade review, 26 September 2021
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“An excellent job completed thoroughly and with good humour. Matt offered good advice for future maintenance and I would highly recommend him.”
Marius, Plaxtol. Checkatrade review, 21 September 2021
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Very pleased with the whole process, very professional. Fish were well looked after in the temporary pond.Price as agreed, no "hidden extra charges"
Would highly recommend.Mike - Upnor, Kent
Checkatrade review, 17 September 2021 -
Job well done, thorough, excellent and reasonably priced.
Martin - Hollingbourne, Kent
Checkatrade review, 10 September 2021 -
“Matt did an excellent job on the pond. He put in a new underlay and liner. Very reliable. Kept the appointments and was on time. Very pleased with the work done. Tidied up afterwards. No hesitation in recommending That Pond Guy.”
Ashok, Faversham. Checkatrade review, 5 September 2021
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“I agreed the quote Matthew gave me that included new pump and separate filter. He had all the equipment and carried out the task quickly and thoroughly. I would use him again and can recommend him.”
Barry, Ospringe. Checkatrade review, 4 September 2021
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“Matt was punctual friendly and well informed on pond maintenance. He did the job well at a competitive price, we recommend him and will definitely use him again”
Alan, Cuxton. Checkatrade review, 4 September 2021
“Matt was an extremely pleasant young man and explained everything to me as he was clearing the excess weed from the pond and then installing the filter to fit my existing pump. When he had finished he showed me to clear the filter as and when required. My pond is looking clear and healthy and I can actually see the fish now and my great granddaughter loves to see them. Matt also said if I needed any advice I could call any time which is helpful. Thank you Matt.”
Maureen, Herne Bay. Checkatrade review, 28 August 2021
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Matt is a great guy,really professional and sound at what he does,I will recommend him anytime when it comes to fixing your fish pond, he does an amazing job
Akin - Chatham, Kent
Checkatrade review, 25 August 2021 -
Matt did a great job cleaning our pond. The pond was very dirty and filthy. The pump and the motor were clogged and the water was not flowing through. Matt not only cleaned the pond, he also helped us with replacing the pump and the motor and made useful suggestions to decorate the pond area and maintain it. I would highly recommend Matt for all your pond related requirements.
Sulakshana - Tunbridge Wells, Kent
Checkatrade review, 25 August 2021 -
“Very friendly and helpful. Very knowledgeable also. Pond looks better than ever and he did a very tidy job of everything. Made sure to keep my fish safe while work was carried out which was my biggest concern. Crystal clear, healthy pond now! Highly recommend using this service.”
Harry, Higham. Checkatrade review, 24 August 2021
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“Matt is one of the great people who have an extensive knowledge on ponds and fish. Nothing is to much trouble, does the job quick and efficiently he is a really nice guy”
Glynn, Cliffe. Checkatrade review, 19 August 2021
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Very good work. Pond cleaned out beautifully and quickly without mess. Lots of ideas and advice provided about improving the pond and a different and much better covering solution provided and installed. Friendly and easy to relate to. Inspired complete confidence. Would definitely use this service again.
Ann - Gravesend, Kent
Checkatrade review, 9 August 2021 -
“Matt diagnosed our pond problem online even before viewing the job. He inspired great confidence and all work was carried out in a thoroughly friendly, competent snd timely manner. We have now engaged him to conduct an autumn pond tidy up. He is a very agreeable person.”
Phil, Meopham. Checkatrade review, 8 August 2021
“Completed the work to a high standard and on time. I would certainly recommend to other pond owners.”
Bryan, Lenham. Checkatrade review, 6 August 2021
“Matt is a very friendly person doing a great job on my pond by cleaning it out thoroughly, including the pump and filter and ensuring all was in working order. He also fixed some tiles that were loose on the water feature and cleaned the water jets. He did a very professional job and was very obliging and willing. He was patient, attentive and advised me about pond maintenance and livestock and was reasonable with pricing the work. I would definitely use Matt again for any work relating to the pond and would highly recommend him to anyone who was looking for a trustworthy and honest person.”
Tsvetanka, Wigmore. Checkatrade review, 4 August 2021
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Arrived on time as arranged, very friendly, made good job, left everything neat and tidy and gave good advice on how to keep pond clean ongoing.
David - South Ockendon, Essex
Checkatrade review, 5 July 2021 -
Excellent
Marina - Chatham, Kent
Checkatrade review, 2 July 2021 -
“Matt came and quoted us for work required and was back within a week to complete the job. Our pond was disgusting as hadn't been touched for years and is now functioning really well and is sooo clean that we can actually see the fish and newts. Thanks Matt, would recommend you to anyone who needs their pond servicing!”
Natalie, Chatham. Checkatrade review, 30 June 2021
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“Our pond had been taken over by a monster iris - this was cleared and the pond cleaned. It was a huge job and we're extremely grateful that it has been done to such a high standard. Thank you so much”
Yael, Tonbridge. Checkatrade review, 25 June 2021
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“Matt arrived today promptly, he set to work quickly and efficiently removing all fish into a temporary pool. An an excellent clean/jetwash and careful handling of fish throughout. Matt is also really knowledgeable about koi; some really good advice given for future care too! I would recommend him and certainly book again when needed. Thank you.”
Chloe, Maidstone. Checkatrade review, 25 June 2021
