Real Pond Work and Customer Reviews

Matt was very responsive and knowledgeable from the first contact We were kept up to date re the appointment and his team arrived on time and worked solidly through heavy rain to complete the job as promised and to a good standard

I highly recommend this company. I received helpful advice prior and during my pond reconstruction. The work was carried out in a timely fashion and the work area was kept as clean and tidy as possible throughout. My fish were kept safe in their temporary holding tank and the team popped in frequently to check up on everything.

I was very pleased with the work carried out on my pond. It was cleared of weeds etc. and then put back as requested. I will use them again and can recommend their work.

I can highly recommend That Pond Guy, we had a tricky/challenging pond and had struggled for a while to find anyone to help us make it watertight, the work was carried out professionally and efficiently.

I would highly recommend That Pond Guy to anyone who has a pond, I got a text on the day they were due giving me an arrival time which they met, they carried out the pond clean to a high standard. The guys were very professional and gave me some sound advice on how to keep my pond clean and healthy. When they left they left no mess and I was left with a clean and healthy pond.

The That Pond Guy team recently rendered and then installed a fiberglass lining to our garden pond. Delighted with a first class service - prompt, polite and high quality.

Couldn't recommend Matt and his team more highly. His communication was personable and friendly, and the guys did a fantastic job leaving out very murky back garden pond totally spotless. My only criticism is that we had to wait a little while for an appointment, because they are clearly so in demand! Will only use TPG for our pond needs moving forwards.

Cleaned a pond which was very dirty and installed a new pump. Not only did a great job cleaning the pond but also tidied up the whole area around the Pond and the pump was put in and working straight away. The two people who came were friendly and informative

Very pleased with the work, very efficient, left nice and tidy. Went above and beyond. The 2 chaps were very helpful Very professional and friendly, a weight off my mind, kept me informed of progress of job, would recommend.

Not just the one, we got a whole team! Across a week of applied expertise and persistence (wet weather notwothstanding) a full makeover of the walled pond has been completed. The ledges and shelf effects have been defined like sculpture due to the smooth fibre glass application, opening up a range of ornamental possibilities with rocks and plants. As the work continued the fish were cared for in their own jacuzzi-style tank. The high level of skill across the team was daily apparent. Especially noteworthy was the constant communication sustained by the Chief keeping us in the loop.

I recently used "That pond guy" to carry out a full clean etc and a complete rebuild of the waterfall of my main pond.I was a bit nervous as had never used them before BUT how wrong i was to have been concerned .The work they carried out was fantastic, finished in my opinion to a very high standard.Natalie(pond technician) was absolutely fantastic she worked her socks off and kept me upto speed in what she was planning to do at every stage of the process ,she was very professional and easy to get on with you can tell she takes pride in her work. I shall be definitely using them again

We bought a house with a pond, arrived on completion day to fish we didn’t expect and all the inner workings to the pond removed. Contacted Matt who gave us a number of options and quoted thoroughly with an explanation of each option and detailed the benefits. We then had Natalie and Bill attend to clean, tidy, fit a pump and fountain to our pond. Natalie took the time to explain to me the condition of the pond and the necessary steps to get it to an optimum position which was much appreciated. All around just a great experience, a thoughtful service and really nice genuine people to deal with