Trusted Pond Specialists Reviewed by Hundreds of Customers

At That Pond Guy, we’re incredibly proud of the reputation we’ve built since launching in 2021. As an independent family run pond specialist, our business has grown through recommendations, repeat customers and consistently delivering high quality workmanship.

Whether we’re carrying out a routine pond clean, installing a new filtration system, constructing a bespoke koi pond or supplying pond equipment through our online store, our aim is always the same: to provide honest advice, reliable service and professional results.

Today, we’re proud to have earned over 400 five star reviews and established ourselves as one of the UK’s most highly rated and reviewed pond companies.

As a Which? Trusted Trader and Kent Trading Standards Checked business, customer satisfaction remains at the heart of everything we do.

Read Our Reviews

We actively collect customer feedback across a number of trusted review platforms. We encourage all customers to leave honest feedback following their experience with us.

You can read our reviews on:

No matter which platform you choose, you’ll find genuine reviews from customers who have trusted us with their ponds, lakes and water features.

Why Customers Choose That Pond Guy

Real Customer Experiences

From small wildlife ponds and garden ponds through to large koi ponds, commercial water features and lakes, we’ve helped hundreds of customers improve and enjoy their ponds.

Below you’ll find a selection of genuine customer reviews together with examples of completed projects, pond transformations and before and after photographs showcasing the work carried out by our team.

Looking for a Pond Specialist?

Whether you need professional pond cleaning, ongoing pond maintenance, pond fibreglassing, filtration upgrades, lake management, a complete pond build or quality pond equipment delivered throughout the UK, we’d be delighted to help.

Popular Services

For advice, quotations or general enquiries, please get in touch with our team.

What Our Customers Say:

  • The cleaned pond during refilling in Ditton, Kent

    Very quick response to my request. Very pleasant guys that did an amazing job . Would recommend. They left the garden very clean and tidy.

    Debbie - Ditton, Kent
    Checkatrade review, 19 August 2023

  • The pond after cleaning, with the water still lowered in Gravesend, Kent

    My pond liner needed repairing and cleaning. Matt and his team did an excellent job to find the leaks and clean the pond and filter. Will use them again.

    Martin - Gravesend, Kent
    Checkatrade review, 7 August 2023

  • The pond after cleaning and plant trimming, before refilling was complete in Hockley, Essex

    We inherited a huge pond that clearly hadn't been maintained in years with fish living in horrible conditions. Matt fit me in during the busiest time of the year and I was happy with his quote. He was then able to bring that forward when he had a last minute cancellation, which was incredibly kind. Ashley and Leo did a cracking job - what lovely, fun and polite people they were. Really enjoyed having them here for the day and they worked extremely hard to remove buckets of sludge before pressure washing and trimming the plan. Highly recommend this business and will hire again.

    Jane - Hockley, Essex
    Checkatrade review, 29 July 2023

  • The cleaned pond during refilling in Bexleyheath, London

    Matt, provided a great sevice for us, our pond was in a terrible state but no longer. We have a great looking pond now that everyone can enjoy.

    Tim - Bexleyheath, London
    Checkatrade review, 10 July 2023

  • Pond clean and New Filter System - Gillingham, Kent

    "I had a very bad case of Moss/weed in my koi tank and needed the help of Matt and his crew. They arrived on time and before I knew it my fish were gently being placed in a mobile tank. The water was removed and Hermione climbed in and started immediate removal of weed!! A brilliant job carried out within half a day. Definitely use again if I need them."

    Mick, Gillingham. Checkatrade review, 10 July 2023

  • Pond Clean - Abbey Wood, London

    "I have wanted to clean my fish pond for about two years but I don't know which company to turn to, one morning I decided to advertise it on checkatrade. When that Pond Guy texted me I was first in doubt. He contacted me and we booked the day,the time. I was surprised on the day when he arrived with his two man crew at the appropriate time he looked at the pond and they get down to work. They were polite,approachable, professional and have positive attitude.I would recommend the company to anyone any day and any time,Thank you guys."

    Grace, Abbey Wood. Checkatrade review, 5 July 2023

  • The small pond during cleaning, with the water lowered in Tankerton, Kent

    Used for first time very impressed. Replied to my email promptly. Gave a reasonable quote for a really mucky job. Turned up on time. Worked really hard very cheerfully and did excellent job. Would recommend.

    Lyn - Tankerton, Kent
    Checkatrade review, 27 June 2023

  • The pond during cleaning, with the water lowered in Hartley, Kent

    First time I have used That Pond Guy. Responded swiftly to my enquiry and gave me a date he was then able to bring forward. Arrived on time, ok d was thoroughly cleaned and assisted with some additional issues and gave good advice for ongoing maintenance. Would highly recommend and will be using again. Many thanks!

    Carolyn - Hartley, Kent
    Checkatrade review, 20 June 2023

  • Pond Clean and New Filter - Grays, Essex

    "As always Matthew is very professional, very friendly, kind and helpful. He manages to get jobs done by himself, and he never complains. Very happy with today’s work for installing a new water pump to go along with our filter. Matthew did this job in minutes. Thank you for your service!"

    Farzana, Grays. Checkatrade review, 9 June 2023

  • The established garden pond during our maintenance visit in Deal, Kent

    Excellent service from Matt and his team. Highly recommend That Pond Guy and look forward to working with them in the future…

    Steven - Deal, Kent
    Checkatrade review, 8 June 2023

  • The cleaned pond during refilling in Billingshurst, West Sussex

    Excellent service from start to finish. The pond looks great. Tidy and respectful. Would definitely recommend and use the service again.

    Katherine - Billingshurst, West Sussex
    Checkatrade review, 12 May 2023

  • The cleared pond liner after cleaning in Sutton Valence, Kent

    I’m absolutely delighted with Matt and Alfie’s work today. My pond is over 20 years old and needed a thorough clean as it has been very neglected for the last few years while my late husband’s health deteriorated. How to deal with it has been an almost constant on my mind for the last year. The two guys worked solidly on it all day, removing bucket after bucket of mud. By the time they’d finished I could have eaten my dinner off the pond lining! I can’t wait to restock with fish I can’t think them enough and would happily recommend them.

    Ann - Sutton Valence, Kent
    Checkatrade review, 9 May 2023

  • Pond Fibreglassing and New Filter - West Ealing, London

    "Engaged Matt to cure the leak in my pond feature in the garden and fit a larger pump/water feature. He dealt with the initial preparation and pump installation and his team then came and sealed the pond with fibre-glass. All perfect, except that as soon as I turned on the pump the fuses tripped! Not only was Matt on it to sort it immediately, by arranging for a local electrician to attend - which he did - but it was done at his expense (admittedly cheaper and quicker for him than travelling right across London to do it himself). I was extremely impressed with his service."

    Bettina, West Ealing, London. Checkatrade review, 2 May 2023

  • Pond Fibreglassing - Maidstone, Kent

    "Matt and his colleagues Harvey and Nicola were all very polite, friendly, professional and knew there stuff, extremely pleased and grateful for their superb service and would highly recommend them Many thanks."

    Mark, Maidstone. Checkatrade review, 30 April 2023

  • The circular pond and garden after cleaning in Wigmore, Kent

    The work was carried out promptly and professionally. The pond is now crystal clear and the fish are so much happier. The guys were both friendly and knowledgeable. Highly recommended.

    Neil - Wigmore, Kent
    Checkatrade review, 24 April 2023

  • The pond after cleaning, with the fish visible in St Margaret’s Bay, Kent

    Exceptional hard work on removing overgrown bull rushes and complete draining of pond. Further work on removal of detritus and sludge followed by careful jet wash of old liner. Matt and his crew used their knowledge and experience to transform a thoroughly neglected pond to perfection. If you are seeking a company to provide a thorough and detailed aquatic service with sound advice, look no further.

    Roger - St Margaret’s Bay, Kent
    Checkatrade review, 7 April 2023

  • The raised garden pond after cleaning in Folkestone, Kent

    Prompt, efficient and thorough.

    Nick - Folkestone, Kent
    Checkatrade review, 1 April 2023

  • The cleaned pond before refilling was complete in Sevenoaks Weald, Kent

    Came to inspect the pond before recommending what work was needed and issuing a quote which was very competitive. Arrived on time, the team worked tirelessly to get the work completed in one day. They polite, offered good suggestions as the work progressed and left a perfectly clean pond with no mess. The bill was as per the quote. I am very impressed and I highly recommend this firm to anyone who needs pond work.

    Andrew - Sevenoaks Weald, Kent
    Checkatrade review, 30 March 2023

  • The raised pond following our visit in Sevenoaks, Kent

    The work was carried out efficiently with minimum fuss, and Matt was helpful and friendly throughout. Would certainly use him again when the need arises.

    Colin - Sevenoaks, Kent
    Checkatrade review, 28 March 2023

  • The circular pond following the maintenance visit in Wormshill, Kent

    Matt came to clean both the filter and pump prior to the new season. Extremely efficient and job completed quickly and effectively. Would highly recommend.

    John - Wormshill, Kent
    Checkatrade review, 21 March 2023

  • The garden pond after cleaning, during refilling in Bearsted, Kent

    Matt and Alfie turned up on time, completed all the work to our satisfaction and left the site very tidy.

    Harry - Bearsted, Kent
    Checkatrade review, 17 March 2023

  • The cleaned pond with the waterfall running in Golden Green, Kent

    Matt The Pond Man was recommended to us and we are glad he was. He and his team turned up on time, were knowledgeable, professional and left the site clean and tidy. Our pond looks clean at last and fish are really pleased to be back home again. I have now asked Matt to carry out a maintenance visit at 6 monthly intervals. I would recommend The Pond Man. Richard.

    Richard - Golden Green, Kent
    Checkatrade review, 17 March 2023

  • The pond refilling after the clean in Walderslade, Kent

    Great service managed to fit it in earlier than expected and done a great job. Would definitely recommend.

    Colin - Walderslade, Kent
    Checkatrade review, 8 March 2023

  • The cleaned pond with its waterfall running in Chislehurst, Kent

    Excellent service. Very quick and efficient and knowledgeable

    Amanda - Chislehurst, Kent
    Checkatrade review, 23 February 2023