Real Pond Work and Customer Reviews

Having used That Pond Guy for over a year now I was again impressed by his team giving my pond its annual service this afternoon. Arriving bang on time they were, as always, very professional and friendly. I would highly recommend them.

Malcolm - Aylesford, Kent
Checkatrade review, 4 April 2025

Very good small business. Highly recommended

Colin - Hartley, Kent
Checkatrade review, 14 March 2025

Brilliant service. Punctual. Tidy. Efficient and the 2 members of the team that came were amazing even in the horrible weather. Wouldnt hesitate to recommend

Anna - Underriver, Kent
Checkatrade review, 13 February 2025

A flexible and professional service Handled fish and newts carefully , dug out and re located several barrow loads of impacted plants and reconstructed ragstone surround

Vivienne - Egerton, Kent
Checkatrade review, 27 January 2025

Natalie was amazing. The quality of the work was great, she explained everything clearly and offered some advice that would help maintain the pond going forward.

Matt - Walthamstow, London
Checkatrade review, 18 December 2024

Highly recommend this firm. My pond was cleaned, new pump fitted with minimal disruption. All done within couple of hours. Excellent team and value for money

Richard - Orpington, Kent
Checkatrade review, 13 December 2024

I was very happy with the work done for me recently by ThatPondGuy. The 3 young people who came did the complete pond clean were very polite and worked extremely hard. Communication with them and with Matt in the office was straightforward and I can wholeheartedly recommend them to anyone wanting work done on their pond.

Graham - Deal, Kent
Checkatrade review, 18 December 2024

They carried out a thorough cleaning of the pond, including removal of excess vegetation. The pump and filter were cleaned. The fish were removed carefully and placed in a temporary tank. All this work was done quickly and efficiently.

Melvyn - Tunbridge Wells, Kent
Checkatrade review, 7 December 2024

That Pond Guy’s team cleaned and renovated an old garden fish pond for us. The pond was covered with old vegetation and the roots were matted and a foot deep in silt and mud. An added problem was an unexpected buried layer of large pebbles/ cobbles. The team were cheerful and hard working and put extra effort and time into completing the job. We are delighted with our ‘new’ pond and so are the fish and the trimmed and repotted water lilies. We hope that Matt will take on our other pond.

Ivan - New Ash Green, Kent
Checkatrade review, 5 November 2024

Our poor fish spent most of this summer under a thick layer of red sludge and algae.We tried various treatments.. We contacted Matt from That Pond Guy Ltd. We didn’t think we would need the pond emptying , we were looking for a short cut. Matt answered all our queries (there were a LOT!!),and with much trepidation we decided to go ahead with a full clean. The team of three worked really well together. They were quick, professional and so nice. ALL our fish were happily swimming round the next day. The aquatic plants had been resited and our pond just looked lovely.

Geoff - Caterham, Surrey
Checkatrade review, 31 October 2024

Matts team were extremely professional from start to finish. Very open to questions and helpful. Would not hesitate to recommend and already looking at using the company for more work in the future.

Tim - Sidcup, London
Checkatrade review, 13 October 2024

The team of two, both female, worked very hard, were friendly and took an interest in the work they were asked to do. Afterwards, Matt himself came promptly to solve a minor problem, which was not the fault of the team. I intend to contact them in future, when necessary.

Jean - Chalk, Kent
Checkatrade review, 2 October 2024