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Real Pond Work and Customer Reviews

A portfolio of genuine pond cleaning, maintenance, filtration, repair, building and fibreglassing work completed by That Pond Guy.

Fish back in Sandra’s curved brick-and-rock edged pond in Loughton after the repair visit

Pond leak repair in Loughton, Essex

2026-10-27T05:16:52+00:00

We were very sceptical trying to find someone who could repair the leek that was costing us a lot of money keeping topping the pond up every day. What we wanted was a reliable professional company that would take care in the work that was required. Thankfully we found the right person who exceeded our expectation and they couldn't do enough to get the pond up and running. Matt understands how fish should be handled in transferring them from the pond to a holding tank and what was required to rectify the problem. We can't thank him enough and would recommend this company to anyone.

Sandra — Loughton, Essex
Checkatrade review, 9 July 2025
Fish and marginal plants in Ian’s raised Deal pond during refilling after cleaning

Raised pond cleaning in Deal, Kent

2026-10-27T05:17:49+00:00

Good Service from That Pond Guy. Efficient Pond Clean by Natalie and Bill. I then discussed the best filter to keep the pond clean with Matt - he recommended a Oase 31000- it has been brilliant. The day after installation, the water was super clear - clearest it has ever been. Good team and knowledgable. Would Recommend.

Ian — Deal, Kent
Checkatrade review, 20 June 2025
Fish back in the Meopham garden pond during refilling after cleaning

Pond cleaning and filter maintenance in Meopham, Kent

2026-10-27T05:18:32+00:00

Good communication, quotation well priced and included full detail. Works undertaken professionally with any additional costs explained. Recommendations on better suited equipment also provided. Highly recommend.

Lesley — Meopham, Kent
Checkatrade review, 28 May 2025
Stone-edged pond with lilies, marginal plants and a net frame at Sue’s garden in Istead Rise

Garden pond redesign in Istead Rise, Kent

2026-10-27T05:19:35+00:00

Decided our pond needed improving so went for a complete redesign. Hard work and unexpected finds later, it is exactly what we imagined. Fish are well impressed, birds and other wildlife are happy. Highly recommend That Pond Guy.

Sue — Istead Rise, Kent
Checkatrade review, 19 May 2025
Black fibreglass finish in Chris’s circular St Albans pond around the central standing stone

Pond fibreglassing in St Albans, Hertfordshire

2026-10-27T05:20:38+00:00

My 30 year-old pond was starting to leak. I contacted Matt after reading the good reviews on his website. I was not disappointed.With the current good weather his team had fibreglassed the pond within a week. They were very professional and tidy and did a really good job. I am happy to have found a good company that I can contact if I have any problems in the future.

Chris — St Albans, Hertfordshire
Checkatrade review, 7 October 2025
Mike’s planted garden pond with water lilies near Canterbury in September 2025

Garden pond cleaning near Canterbury, Kent

2026-10-27T06:03:04+00:00

Natalie did a great job getting my pond up together. It had been neglected for years and now we can put some fish in it!

Mike — Canterbury, Kent
Checkatrade review, 25 September 2025
Fish, iris baskets and a water lily in Ryan’s Croydon pond during the cleaning visit

Pond cleaning and planting in Croydon, Surrey

2026-10-27T22:26:23+00:00

Contacted Matt few weeks back about having my pond cleaned and adding some plants, he replied quickly back and got a date booked in for me no hassle. Bill and Natalie arrived and done a great job of cleaning all aspects of the pond and they were both polite and friendly. My pond is now crystal clear and looks the best it ever has, I have no hesitation recommending this company and will definitely be using them again in the future.

Ryan — Croydon, Surrey
Checkatrade review, 19 September 2025
Fish and pond plant baskets in Gareth’s Romford pond during the cleaning visit

Pond cleaning and plant care in Romford, Essex

2026-10-27T22:28:19+00:00

Matt was very helpful from initial quote to responding to questions. Natalie and Bill did a great job, giving helpful guidance and leaving the pond looking great. Great work from the team and would recommend them

Gareth — Romford, Essex
Checkatrade review, 27 August 2025
New liner fitted in James’s planted Orpington garden pond during the relining visit

Pond relining in Orpington, Kent

2026-10-27T06:08:50+00:00

We had a pond relined that was leaking. Quote was competitive, work done quickly and to a high quality and very friendly workers

James — Orpington, Kent
Checkatrade review, 14 August 2025
John’s Tenterden pond with cleaned stones and a hose during refilling

Pond cleaning in Tenterden, Kent

2026-10-27T06:06:21+00:00

Professional and competent. Arrived on time and did the job as required.

John — Tenterden, Kent
Checkatrade review, 12 August 2025
Fish and repotted plants in Mark’s small Ashford pond beside the decking

Small pond cleaning in Ashford, Kent

2026-10-27T06:13:37+00:00

That Pond Guy's staff arrived on time and were courteous & professional ate all times. They carried out the work swiftly & professionally in good time and left our garden looking clean & tidy - and the pond looking much more attractive!

Mark — Ashford, Kent
Checkatrade review, 20 June 2025
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