Trusted Pond Specialists Reviewed by Hundreds of Customers

At That Pond Guy, we’re incredibly proud of the reputation we’ve built since launching in 2021. As an independent family run pond specialist, our business has grown through recommendations, repeat customers and consistently delivering high quality workmanship.

Whether we’re carrying out a routine pond clean, installing a new filtration system, constructing a bespoke koi pond or supplying pond equipment through our online store, our aim is always the same: to provide honest advice, reliable service and professional results.

Today, we’re proud to have earned over 400 five star reviews and established ourselves as one of the UK’s most highly rated and reviewed pond companies.

As a Which? Trusted Trader and Kent Trading Standards Checked business, customer satisfaction remains at the heart of everything we do.

Read Our Reviews

We actively collect customer feedback across a number of trusted review platforms. We encourage all customers to leave honest feedback following their experience with us.

You can read our reviews on:

No matter which platform you choose, you’ll find genuine reviews from customers who have trusted us with their ponds, lakes and water features.

Why Customers Choose That Pond Guy

Real Customer Experiences

From small wildlife ponds and garden ponds through to large koi ponds, commercial water features and lakes, we’ve helped hundreds of customers improve and enjoy their ponds.

Below you’ll find a selection of genuine customer reviews together with examples of completed projects, pond transformations and before and after photographs showcasing the work carried out by our team.

Looking for a Pond Specialist?

Whether you need professional pond cleaning, ongoing pond maintenance, pond fibreglassing, filtration upgrades, lake management, a complete pond build or quality pond equipment delivered throughout the UK, we’d be delighted to help.

Popular Services

For advice, quotations or general enquiries, please get in touch with our team.

What Our Customers Say:

  • Pond Clean and Maintenance - Plaxtol, Kent

    “An excellent job completed thoroughly and with good humour. Matt offered good advice for future maintenance and I would highly recommend him.”

    Marius, Plaxtol. 2021

  • Pond Reline - Faversham, Kent

    “Matt did an excellent job on the pond. He put in a new underlay and liner. Very reliable. Kept the appointments and was on time. Very pleased with the work done. Tidied up afterwards. No hesitation in recommending That Pond Guy.”

    Ashok, Faversham. 2021

  • Pond Clean and Leak Repair - Gravesend, Kent

    “I will start by saying what a fantastic service! This was my first time using Matt’s services, but it will definitely not be the last. He turned up on time which for a start is rare, explained what he was going to be doing and just got on with the job. He was incredibly knowledgeable and obviously very passionate about what he does, sharing advice and hints and tips with me. He was polite and professional, fixed the problem and left everything clean and tidy when he left. It was an absolute pleasure and I would highly recommend Matt. Thank you!”

    Nikki, Gravesend. 2021

  • Pond Build - Gravesend, Kent

    “Matt helped me design and build my pond and water feature at the rear of my garden. He worked from a very rough sketch and an idea that I had floating about in my head. The finished article was so much more than what I expected and he has helped build a very happy space where I spend much of my free time. Since the pond was finished, if I had any other issues, Matt was always there to help and advise me. A quick message via WhatsApp and a reply is soon received. His knowledge on all fish and pond matters is exceptional. I would highly recommend him.”

    Mick, Gravesend. 2021

  • I was so happy with it when it was completed that I decided I wanted a similar one built a bit higher adjacent to the first one and have a water blade waterfall to connect them. They look stunning!

    “I decided to completely redesign my garden and wanted to incorporate a koi pond. Matt chatted with me about what I had in mind for my garden and made suggestions as to different ways of how it could look. He advised me about the design and materials I could use so it would be suitable for koi. We agreed on a design and he constructed the pond and filtration, advised me on plants then planted it up. I was so happy with it when it was completed that I decided I wanted a similar one built a bit higher adjacent to the first one and have a water blade waterfall to connect them. They look stunning!”

    Linda, Sittingbourne. 2021

  • Pond Maintenance - Teynham, Kent

    “Very pleased with work and the way in which it was organised with us and carried out. Matt seemed to really care about our fish, gave us lots of advice and ensured we were completely happy with the job. We would certainly recommend Matt and would be very happy to have work carried out by him again”

    Jane, Teynham. 2021

  • Pond Clean and Fibreglassing - Maidstone, Kent

    “My pond was in desperate need of maintenance due to debris and silt. Contacted Matt who advised a good clean and a filter replacement. He came yesterday completed the work to a brilliant standard, was highly knowledgeable and gave me some great advice. He is very professional and a pleasure to have carrying out such awkward work and I would highly recommend him to anyone contemplating any pond works.”

    John, Maidstone. 2021

  • New Filter and Maintenance - Sanderstead, London

    “Matt was FANTASTIC from the initial consultation to the completion of the installation of a new filter system. Our pond was struggling to stay clean and with Matts advise and expertise we now have a crystal clear pond. I can’t recommend Matt highly enough, professional, extremely knowledgeable, value for money and a really great person! We have put in place a maintenance plan with Matt as we wouldn’t want anyone else maintaining the pond THANK YOU Matt!”

    Jane, Sanderstead. 2022